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March 24, 2008

Myke at Rite Aid

Myke at Rite Aid on Mangrove is an excellent clerk/cashier. He is professional and courteous. Last weekend, I was standing in line at another cash register when I overheard a commotion coming from the next register. It seems a customer and his wife were adamant about having their change from their purchase come back to them in a particular way. Long story short, the customer was extremely rude to the clerk and said some outlandish and inappropriate remarks loud enough for everyone to hear. I saw Myke's face and realized he was devasted. Equally loud enough for everyone to hear, I told Myke he was doing an excellent job and to keep up the good work. Young employees who are on their first job do not know how to handle such complete inappropriate and unexpected behavior from strangers. Just keep on going Myke, you were very professional and did not dignify such rude comments with a response. I know you are doing agreat job.

March 20, 2008

Great Service

This shout out and positive recognition goes to Billi who works at Starbucks on East Avenue. Thanks for the great service, suggestions and a happy attitude. I appreciate your smile, especially on Wednesday mornings when my co-workers and I crowd the coffee house. You provide top-notch service and efficiency to get everyone moving along ontime. Good job,Billi!