I’m sure you’ve all heard about the Philadelphia Starbucks incident, right? To recap, two black males asked to use the restroom. They were told by the mgr. that was for customers only. Since they were not buying anything, they were denied access. Then the two men decided to remain inside at a table for a friend who was going to meet them there. But, this was also met with “waiting inside is for customers only.” Then they refused to leave. Eventually the manager called the police who escorted them outside.
The manager declined to press charges, saying he just wanted removed. His view was Starbucks does not run a public restroom and the recent spate of people (homeless) abusing their private restroom has caused cleanup problems for the employees who try to keep them tidy… for customers. It was not a racial thing, the mgr. said.
Question, did they (Starbucks Corp) overreact by the CEO apologizing in person to the two men, then firing the manager and then shutting down all their coffee shops for 3 hours of specialized racial-bias education (sensitivity training)?
The two black men in question are now traumatized and say they were fearing for their lives. The Philadelphia Police Commission has issued an apology as well for his officers conduct in removing the two men. Question: Do you think they are really traumatized and suffering or are they looking for publicity and some payoff money?